Contact

Our general Office hours are 09:00 to 17:30, Monday to Friday.

Outside of these hours you are able to leave a message and we will get back to you the next working day.

Quick Contact Details

Telephone
    • Admin, Sales and General enquiries: +44 (0)1229 80 80 50
    • Technical Support enquiries: +44 (0)1229 80 80 40
Email
  • info@furness.net
  • To email a specific team, please go to the team contacts page.
  • To report network or domain abuse, please use our contact form or email abuse@furness.net
  • If you have a complaint about any of our services, please email support@furness.net marking the subject with the word “complaint”. You should expect to receive confirmation that this has been received by the end of the next working day and an initial response within a maximum of 5 working days. If you wish to escalate your complaint at any time, you may do so by emailing the Managing Director (edward@furness.net)

Customers with a Support Contract can use their dedicated support line number to either log a support call or contact an engineer directly dependent upon the level of support purchased.

Our Address

Furness Internet Limited
1 Trinity Enterprise Centre
Barrow-in-Furness
Cumbria
LA14 2PN

Get directions and a map here


So, whatever your requirement, if it contains an element of Internet Technology, our close-knit team of experts will guide you through to a full solution.

Who are we?

About Us

Furness Internet has evolved to provide the broadest range of Internet based services to businesses in Cumbria.

Support News

“I just wanted to take a minute to give some positive feedback on your staff with regard to the hands-on support at Westlakes.

I always get great communication from Stephen Swann who comes across as professional but calm even when the pressure is on. And for the hands-on support I know I can relax when either Andy or Simon Hobson are involved. I dont have to spoon feed them or teach them about network basics or how to approach the problem. They both apply their own intelligence and their own IT skills. It was Simon’s latest visit that prompted me to write although I am sure he would say there was nothing exceptional about it. He just lived up to his usual high standards. The best way I can put it is that it is as reassuring as having one of my own colleagues there. I can trust their IT skills and abilities as well as their common sense. They dont need supervision.

Its is a very stark contrast to one or two other IT firms we have used for similar hands-on roles at different sites where the knowledge of their staff is not really up to the services they claim to support for their customers – particularly in the field of networks and internet support and advice. I sometimes feel they are only surviving by pulling the wool over the eyes of their customers.

In short, I think you should be proud of your team.”

— Anthony Ryan